Threat Encyclopedia

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager.
   • For Windows 2000, XP, and Server 2003, Vista, and 7 users, press
   CTRL+SHIFT+ESC, then click the Processes tab.
3. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
4. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
5. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
6. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
7. Close Task Manager.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings>ZoneMap>Ranges
3. Still in the left panel, locate and delete the key:
   Range1
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Enum>Root
5. Still in the left panel, locate and delete the key:
   LEGACY_{random 3}
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services
7. Still in the left panel, locate and delete the key:
   {random 2}
8. Again Still in the left panel, locate and delete the key:
   LEGACY_{random 2}
9. Close Registry Editor.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings
3. In the right panel, locate and delete the entry:
   GlobalUserOffline = "0"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows NT
5. In the right panel, locate and delete the entry:
   BuildVersion = "0"
6. Again In the right panel, locate and delete the entry:
   BuildNumber = "0"
7. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
8. In the right panel, locate and delete the entry:
   {random}.exe = "%Application Data%\{random}.exe"
9. Close Registry Editor.

To delete the malware/grayware folder:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Start Menu%\Programs\Win 8 Security System
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.

To delete malware/grayware component files:

1. Search for the following files:
   
   • %Desktop%\Buy Win 8 Security System.lnk
   • %Start Menu\Programs\Win 8 Security System\Buy Win 8 Security System.lnk
   • %Start Menu\Programs\Win 8 Security System\Launch Win 8 Security System.lnk
   • %System%\drivers\{random 2}.sys
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.