Important note: The "Minimum scan engine" refers to the earliest Trend Micro scan engine version guaranteed to detect this threat. However, Trend Micro strongly recommends that you update to the latest version in order to get comprehensive protection. Download the latest scan engine here.
Note: To fully remove all associated malware, perform the clean solutions for the following:
This malware modifies the computer's registry. Users affected by this malware may need to modify or delete specific registry keys or entries. For detailed information regarding registry editing, please refer to the following articles from Microsoft:
Users running other Windows versions can proceed with the succeeding solution set(s).
Running Trend Micro Antivirus
If you are currently running in safe mode, please restart your computer normally before performing the following solution.
Scan your computer with Trend Micro antivirus and delete files detected as
TROJ_KEENVAL.AL. To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.