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TSPY_SMALL.SN

Minimum scan engine version needed: 6.810

Download the latest scan engine

Virus pattern version needed : 2.371.00

Pattern release date:  Jan 26, 2005

DCE version needed: 3.9

      DCT version needed : 577

      Pattern release date:  Apr 7, 2005


Important note: The "Minimum scan engine" refers to the earliest Trend Micro scan engine version guaranteed to detect this threat. However, Trend Micro strongly recommends that you update to the latest version in order to get comprehensive protection. Download the latest scan engine here.

Solution:

AUTOMATIC REMOVAL INSTRUCTIONS

To automatically remove this malware from your system, please use Trend Micro Damage Cleanup Template / Engine.

MANUAL REMOVAL INSTRUCTIONS

Identifying the Spyware Program

To remove this spyware, first identify the spyware program.

  1. Scan your system with your Trend Micro antivirus product.
  2. NOTE all files detected as TSPY_SMALL.SN.

Trend Micro customers need to download the latest pattern file before scanning their system. Other users can use Housecall, Trend Micros online virus scanner.

Terminating the Spyware Program

This procedure terminates the running spyware process. You will need the name(s) of the file(s) detected earlier.

  1. Open Windows Task Manager.

    2. On Windows 95, 98, and ME, press
    CTRL+ALT+DELETE
    On Windows NT, 2000, and XP, press
    CTRL+SHIFT+ESC, then click the Processes tab.
  2. In the list of running programs*, locate the spyware file(s) detected earlier.
  3. Select one of the detected files, then press either the End Task or the End Process button, depending on the version of Windows on your system.
  4. Do the same for all detected spyware files in the list of running processes.
  5. To check if the spyware process has been terminated, close Task Manager, and then open it again.
  6. Close Task Manager.
*NOTE: On systems running Windows 95, 98, and ME, Windows Task Manager may not show certain processes. You can use a third party process viewer such as Process Explorer to terminate the spyware process. Otherwise, continue with the next procedure, noting additional instructions.

Removing Autostart Entries from the Registry

Removing autostart entries from the registry prevents the spyware from executing at startup.

  1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
  2. In the left panel, double-click the following:

    3. HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
    Windows>CurrentVersion>Run
  3. In the right panel, locate and delete the entry:

    4. Ctykd = %Spyware path and filename%
  4. In the left panel, double-click the following:

    5. HKEY_LOCAL_MACHINE>SOFTWARE>Ctykd>
    Windows>CurrentVersion>RunServices
  5. In the right panel, locate and delete the entry:

    6. Version = ""1.0.1""
  6. In the left panel, locate and delete the following registry key:

    7. HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
    Windows>CurrentVersion>Uninstall> Rotue
  7. Close Registry Editor.
NOTE: If you were not able to terminate the spyware process as described in the previous procedure, restart your system.

Additional Windows ME/XP Cleaning Instructions

Users running Windows ME and XP must disable System Restore to allow full scanning of infected systems.

Users running other Windows versions can proceed with the succeeding procedure sets.

Running Trend Micro Antivirus

Scan your system with Trend Micro antivirus and delete all files detected as TSPY_SMALL.SN. To do this, Trend Micro customers must download the latest pattern file and scan their system. Other Internet users can use HouseCall, Trend Micros online virus scanner.