Important note: The "Minimum scan engine" refers to the earliest Trend Micro scan engine version guaranteed to detect this threat. However, Trend Micro strongly recommends that you update to the latest version in order to get comprehensive protection. Download the latest scan engine here.
Terminating the Spyware Program
This procedure terminates the running spyware process.
Open Windows Task Manager. • On Windows 98 and ME, press
CTRL+ALT+DELETE • On Windows NT, 2000, XP, and Server 2003, press
CTRL+SHIFT+ESC, then click the Processes tab.
In the list of running programs*, locate the process:
Select the spyware process, then press either the End Task or the End Process button, depending on the version of Windows on your computer.
To check if the spyware process has been terminated, close Task Manager, and then open it again.
Close Task Manager.
*NOTE: On computers running Windows 98 and ME, Windows Task Manager may not show certain processes. You can use a third party process viewer such as Process Explorer to terminate the spyware process.
On computers running all Windows platforms, if the process you are looking for is not in the list displayed by Task Manager or Process Explorer, continue with the next solution procedure, noting additional instructions. If the spyware process is in the list displayed by either Task Manager or Process Explorer, but you are unable to terminate it, restart your computer in safe mode.
Editing the Registry
This spyware modifies the computer's registry. Users affected by this spyware may need to modify or delete specific registry keys or entries. For detailed information regarding registry editing, please refer to the following articles from Microsoft:
Removing autostart entries from the registry prevents the spyware from executing at startup.
If the registry entry below is not found, the spyware may not have executed as of detection. If so, proceed to the succeeding solution set.
Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
In the left panel, double-click the following:
In the right panel, locate and delete the entry:
KernelCheck = "%System%\winser.exe"
(Note: %System% is the Windows system folder, which is usually C:\Windows\System on Windows 98 and ME, C:\WINNT\System32 on Windows NT and 2000, and C:\Windows\System32 on Windows XP and Server 2003.)
Users running other Windows versions can proceed with the succeeding solution set(s).
Running Trend Micro Antivirus
If you are currently running in safe mode, please restart your computer normally before performing the following solution.
Scan your computer with Trend Micro antivirus and delete files detected as
TSPY_LMIR.SL. To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.